Frequently Asked Questions

To start your order, please click here. Once you input your vehicle year, make, model, sub-model and type of product you’re looking for, you’ll be shown all the different part numbers that fit. After adding an item to your cart, click the shopping cart icon in the top right of the page to begin our easy checkout process.

If the part is in stock and the order is placed before 9:30AM PT / 12:30PM ET, the order will ship same day. If the order is placed after those times, the order will be shipped out next business day. If the part is out of stock, it will ship out once back in stock and you will be notified via email.

BRExhaust ships orders Monday thru Friday, excluding any major holidays. Depending on your state, zip code and the type of shipping method you chose, the expected shipping time will vary. Please see our transit map for more accurate time frames.

Yes, we take all major credit and debit cards.

You can check the status of your order anytime on the following page or by clicking “Track an Order” at the bottom of the page. You will need your order # to continue. If you’re unsure of your order #, please contact us here and include your name, phone number, part number ordered and shipping address, and one of our dedicated Customer Service representatives will get back to you.

If you purchased your BRExhaust part from BRExhaust.com, please read below. If you purchased your part from an authorized BRExhaust reseller, please contact them to receive your order confirmation.

Please contact us here with your name, phone number, part number ordered and your shipping address. We will respond with your order details and send you an order confirmation. 

If you purchased your BRExhaust part from BRExhaust.com, please read below. If you purchased your part from an authorized BRExhaust reseller, please contact them to inquire about your order.

Please contact us here with your name, phone number, part number ordered and your shipping address. We will review the email immediately and respond with your order status.

If you purchased your BRExhaust part from BRExhaust.com, please read below. If you purchased your part from an authorized BRExhaust reseller, please contact them to initiate your return.

Please contact us here with your name, phone number, part number ordered and your shipping address.  Please take pictures of the damaged part(s) as we will need them to further investigate the claim. Depending on the severity of the damage, we will either replace the entire part or send out a replacement component. If you’re missing a component, please identify the component you’re missing and we’ll send you a replacement. Regardless, our dedicated Customer Service team will make sure you’re taken care of.

It’s possible that you can cancel the order if it has not yet shipped. If the order has shipped, you will not be able to cancel and will need to initiate a return here, if you choose to return it.

To check if your order has shipped, please click here. If it hasn’t shipped, please contact us here with your name, phone number, part number ordered and shipping address.

You can also contact us here for any additional inquiries regarding canceling or changing your order.

If the order has not yet shipped, we will process the refund within 3 business days in which you’ll need to contact your credit card company to determine the amount of time they normally take to credit your account. You will receive an email confirmation of the cancelation once processed on our side.

If the order was shipped, you will need to initiate a return here. Once the refund has been processed, approved and received at BRExhaust’s return facility, we will inspect and process the refund within 5 business days.

You can check the status of your order anytime on the following page or by clicking “Track an Order” at the bottom of the page. You will need your order # to continue. If you’re unsure of your order #, please contact us here and include your name, phone number, part number ordered and shipping address, and one of our customer service representatives will get back to you.

At this time, we are only shipping to the US, Canada and Mexico. If you live in another country and looking to purchase a BRExhaust part, please contact a local reseller. If you cannot find one, please contact us and we'd be happy to put you in touch with one.

For any orders shipped outside the US, you are responsible for paying any applicable duties and taxes. BRExhaust is not responsible for covering these charges and will ship the product in accordance with the shipper’s international policies.

We cannot ship BRExhaust parts to a PO address. We require a physical address. If you do not have a physical address, you can look at having the part shipped to a courier or dedicated pickup center.

We cannot ship BRExhaust parts to a FPO/APO address. We require a physical address. If you do not have a physical address, you can look at having the part shipped to a courier or dedicated pickup center.

For any purchases made on BRExhaust.com, BRExhaust offers a 30 day return policy for all products that are unused and in the original packaging, effective from the confirmed arrival date of your order. For any products that are used and/or not in original packaging, within or outside of the 30 day timeframe, they will be handled on a case-by-case basis and you may be subject to a restocking fee of up to 20%. For additional information, please see our Returns Policy here.

For any purchases made outside of BRExhaust.com, please see the reseller’s specific return policy for details. BRExhaust will not be able to accept returns not purchased on BRExhaust.com.

If you purchased your BRExhaust product from magnaflow.com, you can initiate you return by clicking here. You will need your order # and email address associated with the order. Once this information is provided, please follow the instructions indicated on the page, as well as on the return instructions email you receive. 

If you do not have your order information, please contact us here. Please include your name, phone number, part number ordered and shipping address. One of our dedicated Customer Service representatives will respond with your order information so you can process the return.

For any purchases made outside of BRExhaust.com, please see the reseller’s specific return policy for details. BRExhaust will not be able to accept returns not purchased on BRExhaust.com.

If you purchased your BRExhaust product from BRExhaust.com, when you initiate your return here and the return is approved, you will receive a prepaid shipping label to use. Please follow the instructions in the email and on the shipping labels, as well as carefully package the item. Any items returned to BRExhaust facilities without using the BRExhaust provided shipping label will be rejected. 

The cost of your shipment will be deducted from your return amount unless the item was covered under warranty, in which BRExhaust will absorb the return cost.

For any purchases made outside of BRExhaust.com, please see the reseller’s specific return policy for details. BRExhaust will not be able to accept returns not purchased on BRExhaust.com.

If you purchased your BRExhaust product from BRExhaust.com, BRExhaust will cover the cost of return shipping for all warranty returns.  For all other returns, BRExhaust will provide you a prepaid return shipping label using our dedicated carrier discounts. Once the return is received and inspected, we will refund your purchase price less the prepaid shipping amount. 

Any items returned without using the BRExhaust provided shipping label will be rejected.

BRExhaust will not cover expedited shipping costs over and above the prepaid label provided.

For any purchases made outside of BRExhaust.com, please see the reseller’s specific return policy for details. BRExhaust will not be able to accept returns not purchased on BRExhaust.com.

You can start your search here where you’ll provide your vehicle information, including year, make, model and sub-model. If you have further questions, please contact our technical department here.

Depending on vehicle and weather conditions, internal components may break loose or become defective. If this happens, please initiate a return here and choose “Warranty” as the return reason. We will process the return and ship you free of charge either a brand new part or replacement component (depending on the severity of the damage). Please include any details during your return process as to why you believe the part to be defective, including the sound you’re hearing. This will help us process the warranty exchange quicker.

If you’re having issues with your purchased product fitting your vehicle, please contact us here and one of our dedicated Customer Service representatives will contact you. Please include your name, phone number, part number ordered, shipping address, vehicle information (year, make, model and sub-model) and any details as to why it’s not fitting.

Please see our warranty policy for full details.

No, it will not. It is illegal for a dealer, installer or manufacturer to deny you the OE warranty because you’ve changed the exhaust system. Please refer to the Magnuson Moss Warranty Act of 1975, 15 USC, 2302 and Clean Air Act 42 of USA code 7541 for more information.

All of our exhaust systems use premium quality components, including 409 stainless steel, with the exception of our Diesel Aluminized product line.

Stainless steel mufflers have a polished stainless steel shell and are made of a 100% stainless construction. Nothing looks better or lasts longer than stainless steel. 

Aluminized mufflers have stainless internals and necks, but have an aluminized outer shell. Also, the aluminized steel has only a protective coating that is more susceptible to rust.

For company Information and to learn about BRExhaust, please visit the About Us page.