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FREQUENTLY ASKED QUESTIONS
ORDER INQUIRIES
How do I place my order?

To start your order, please enter your vehicle details in Shop By Vehicle. Once you input your vehicle year, make, model, sub-model and type of product you're looking for, you'll be shown all the different part numbers that fit. After adding an item to your cart, click the shopping cart icon in the top right of the page to begin our easy checkout process.

If I order today, when will I get my part?

If the part is in stock and the order is placed before 11am PT / 2pm ET, the order will ship same day. If the order is placed after those times, the order will be shipped out next business day. If the part is out of stock, it will ship out once back in stock and you will be notified via email.

BRExhaust ships orders Monday thru Friday, excluding any major holidays. Depending on your state, zip code and the type of shipping method you chose, the expected shipping time will vary. Please see our transit map for more accurate time frames.

Do you take AMEX or Discover credit cards as a payment method?

Yes, we take all major credit and debit cards.

How do I check the status of my order?

You can check the status of your order anytime on the following page. You will need your order number to continue. If you are unsure of your order number, please contact us here and include your name, phone number, part number ordered and shipping address, and one of our dedicated Customer Service representatives will get back to you.

I received my part damaged or it's missing a part. What do I do?

If you purchased your BRExhaust part from BRExhaust.com, please read below. If you purchased your part from an authorized MagnaFlow reseller, please contact them to initiate your return.


Please contact us here with your name, phone number, part number ordered and your shipping address. Please take pictures of the damaged part(s) as we will need them to further investigate the claim. Depending on the severity of the damage, we will either replace the entire part or send out a replacement component. If you are missing a component, please identify the component you are missing and we will send you a replacement. Regardless, our dedicated Customer Service team will make sure you are taken care of.

Can I cancel my order?

It's possible that you can cancel the order if it has not yet shipped. If the order has shipped, you will not be able to cancel and will need to initiate a return here, if you choose to return it.

To check if your order has shipped, please click here. If it hasn't shipped, please contact us here with your name, phone number, part number ordered and shipping address.

Can I cancel my order?

It's possible that you can cancel the order if it has not yet shipped. If the order has shipped, you will not be able to cancel and will need to initiate a return here, if you choose to return it.

To check if your order has shipped, please click here. If it hasn't shipped, please contact us here with your name, phone number, part number ordered and shipping address.

SHIPPING & RETURNS
What's my tracking number?

You can check the status of your order anytime on the following page You will need your order number to continue. If you're unsure of your order number, please contact us here and include your name, phone number, part number ordered and shipping address, and one of our customer service representatives will get back to you.

Can I ship my order internationally?

At this time, we are only shipping to the US, Canada and Mexico. If you live in another country and looking to purchase a BRExhaust part, please contact a local reseller. If you cannot find one, please contact us and we'd be happy to put you in touch with one.

For international shipments, do I have to pay for duties and taxes?

Yes. All orders shipped outside the United States are subject to import duties, customs fees, and applicable taxes upon delivery. These charges are determined by your destination country's customs authority and are separate from your order total and any shipping costs paid at checkout. We are unable to estimate these charges prior to shipment. If you are unsure what costs may apply, we recommend researching your country's import regulations before placing your order. If you refuse delivery or fail to pay required duties and taxes, the package may be held, abandoned, or returned at the carrier's discretion. Return shipping costs and any associated fees will be deducted from any applicable refund in accordance with our return policy. Original shipping charges are non-refundable.

Can I ship to a PO Box?

We cannot ship BRExhaust parts to a PO address. We require a physical address. If you do not have a physical address, you can look at having the part shipped to a courier or dedicated pickup center.

Can I ship to a FPO/APO address?

We cannot ship BRExhaust parts to a FPO/APO address. We require a physical address. If you do not have a physical address, you can look at having the part shipped to a courier or dedicated pickup center.

Do you require a signature for delivery?

For your protection, orders over $500 require a signature upon delivery.

What is your return policy?

For any purchases made on BRExhaust.com, BRExhaust offers a 30 day return policy for all products that are unused and in the original packaging, effective from the confirmed arrival date of your order. For any products that are used and/or not in original packaging, within or outside of the 30 day timeframe, they will be handled on a case-by-case basis and you may be subject to a restocking fee of up to 20%. For additional information, please see our Returns Policy here.

For any purchases made outside of BRExhaust.com, please see the reseller's specific return policy for details.

How do I return my shipment?

If you purchased your BRExhaust product from BRExhaust.com, you can initiate your return by clicking here. You will need your order number and email address associated with the order. Once this information is provided, please follow the instructions indicated on the page, as well as on the return instructions email you receive.

If you do not have your order information, please contact us here. Please include your name, phone number, part number ordered and shipping address. One of our dedicated Customer Service representatives will respond with your order information so you can process the return.

For any purchases made outside of BRExhaust.com please see the reseller's specific return policy for details.

How do I get a shipping label?

If you purchased your BRExhaust product from BRExhaust.com, you can initiate your return here Once the return is approved, you will receive a prepaid shipping label to use. Please follow the instructions in the email and on the shipping labels, as well as carefully package the item. Any items returned to BRExhaust facilities without using the BRExhaust provided shipping label will be rejected.

The cost of your shipment will be deducted from your return amount unless the item was covered under warranty, in which BRExhaust will absorb the return cost.

For any purchases made outside of BRExhaust.com, please see the reseller's specific return policy for details.

Do I have to pay to ship the part back?

If you purchased your BRExhaust product from BRExhaust.com, BRExhaust will cover the cost of return shipping for all warranty returns.  For all other returns, BRExhaust will provide you a prepaid return shipping label using our dedicated carrier discounts. Once the return is received and inspected, we will refund your purchase price less the prepaid shipping amount.

Any items returned without using the BRExhaust provided shipping label will be rejected.

BRExhaust will not cover expedited shipping costs over and above the prepaid label provided.

For any purchases made outside of BRExhaust.com, please see the reseller's specific return policy for details.

TECHNICAL INQUIRIES
Will installing this affect my emissions compliance or check engine light?

No. Our direct-fit exhaust kits replace only the piping and muffler components downstream of the catalytic converter. All emissions equipment including your catalytic converter and oxygen sensors remains in place and untouched. This means your vehicle stays emissions-compliant and your check engine light won't be triggered by the installation itself.

What's included in the kit? Do I need to buy any additional parts or hardware?

Everything needed to complete the installation is packaged together in a single protective box. Pipes, muffler(s), hangers, gaskets, clamps, bolts, and nuts. You won't need to source hardware separately. The specific components vary by kit; refer to the hardware kit section on the product page for the exact count of each item included with your part number.

Will installing this affect my emissions compliance or check engine light?

No. Our direct-fit exhaust kits replace only the piping and muffler components downstream of the catalytic converter. All emissions equipment including your catalytic converter and oxygen sensors remains in place and untouched. This means your vehicle stays emissions-compliant and your check engine light won't be triggered by the installation itself.

How does your pipe construction compare to other aftermarket exhaust brands?

Our pipes are precision mandrel bent, which maintains consistent interior diameter through every curve preserving exhaust flow. Many competing aftermarket systems use crush bending, which collapses the pipe wall at bends and creates flow restriction. Combined with corrosion-resistant aluminized steel construction, our systems are built for long-term durability in real-world driving conditions.

What does the warranty cover, and for how long?

Our aluminized exhaust systems are covered by a 2-year construction warranty with no mileage cap. Our stainless steel exhaust systems are covered by a Limited lifetime, unlimited mileage warranty. This covers defects in materials and workmanship under normal use conditions. See our warranty policy page for full terms, or contact our Customer Success team directly if you have questions about a specific claim.